Privacy Policy

Last updated: 28/05/2025

At Louna Aesthetics, accessible from https://louna-aesthetics.com, the privacy of our visitors is extremely important to us. This Privacy Policy document outlines the types of personal information that is collected and recorded by our site and how we use it.

 

1. Data Controller

Agence Communication Karma Nice
contact@agencekarma.com
04 93 32 62 79
9 Rue Bonaparte,
06800 Cagnes-sur-Mer

2. Information We Collect

We may collect and process the following data:

Contact forms: name, email address, phone number, and your message

Appointment bookings (if applicable): details necessary for managing the booking

Newsletter subscription: email address

Browsing data: IP address, browser type, and pages visited (via Google Analytics or similar)

 

3. Purpose of Data Collection

Your personal data is used for the following purposes:

To respond to inquiries via the contact form

To manage bookings and services

To send newsletters (with your consent)

To analyze website traffic and improve user experience

 

4. Legal Basis for Processing

We process your data based on:

Your consent (e.g., contact form, newsletter)

Our legitimate interest (e.g., site performance monitoring)

Legal obligations, where applicable

 

5. Data Sharing

We do not sell your personal data.

However, we may share your data with service providers involved in hosting, analytics, or newsletter delivery, solely for operational purposes.

 

6. Data Retention

Contact form submissions: retained for up to 3 years

Newsletter subscriptions: until you unsubscribe

Analytics data: retained for a maximum of 13 months

 

7. Your Rights

Under the General Data Protection Regulation (GDPR), you have the right to:

Access your data

Rectify incorrect data

Request data deletion

Limit data processing

Object to data processing

Data portability

To exercise these rights, contact us at: dpo@agencekarma.com

 

8. Cookies

Our website uses cookies to:

Analyze traffic

Enhance functionality

Improve user experience

You can control or delete cookies via your browser settings.

 

9. Security

We implement technical and organizational measures to ensure your data is secure and protected from unauthorized access.

 

10. Updates to this Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

Contact us
If you have any questions about our privacy practices: dpo@agencekarma.com